Call Centre / AVM & API Dialler
Automated telephony solutions for high capacity voice messaging, broadcasting, surveys and alerts. Dedicated auto dialler solutions for call centre operators and software developers.
Bizvoip designed its first AVM service over a decade ago and is the leader in AVM technology development in South Africa. Our intelligent ecosystem collects information and applies algorithmic intelligence to significantly improve the automation of telephony, increasing answer rates, acquisitions and resource savings. Clients benefit from superior voicemail detection, bespoke third party integrations, speech recognition and text to speech engines. Integrates with our intelligent telephony automation ecosystem called Archimedes.
The Bizvoip AVM service and the Archimedes management platform can be utilised as an intelligent automated dialler to feed platforms without such capabilities, and to fulfil other business process automation requirements.