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VOICE AI · CONVERSATIONAL AGENTS

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AI voice agents that respond in under 900 milliseconds, sound human, and never clock off. Hosted in South Africa, fully compliant, and ready to scale, for inbound and outbound calls, around the clock.

Transform every conversation.

VOICE AI CAPABILITIES

✓

What it costs.

PRICING

AI talk time Per minute of conversation

up to $0.18 USD / minute

Billed per second, so you only pay for the seconds the agent actually talks. Bulk discounts apply on larger monthly minute volumes.

Capacity Per concurrent channel

$11 USD / channel / month

Each channel is one call the agent can hold at the same time. Add channels as your call volume grows.

Minimum Per answered call

$0.05 USD minimum / answered call

A small floor per answered call, applied only when a call ends before its talk time reaches five cents.

USD pricing, indicative, excluding VAT

USE CASES

What the agents do.

Six jobs, one platform. Every agent takes calls in and out, around the clock, in your brand voice.

Virtual receptionist/Greets, routes and books every call, 24/7.

Outbound sales agent/Works the list, handles objections, books the demo.

First-line support/Answers in under 900 ms, escalates with context.

Surveys and research/Millions of contacts, structured answers.

Reminders and collections/Patient, polite, at any hour.

Talking website agent/Visitors ask out loud, answered in the same second.

Voice AI

The sub-900 millisecond advantage.

The pause between question and answer is what gives a machine away. We engineered ours to under 900 milliseconds end to end, hear, think, speak, so conversations keep their rhythm.

deepgram · hears chatgpt · thinks minimax · speaks crystal-clear audio no phone menus

DEPLOYMENT 01 · VOICE AI FOR TELEPHONE

A voice AI agent on the other end of the line.

Integrated directly with our telephony to receive and place calls, inbound and outbound, 24 hours a day. It books diary entries, transfers callers to the right person, answers from your uploaded documentation, and can make API and MCP calls mid-conversation to act on what it hears.

✓Inbound and outbound calls, operating 24/7 ✓Books calendar entries mid-conversation ✓Transfers calls to the right person or queue ✓Answers questions from your uploaded documentation ✓Extracts structured information from every call ✓Transcribes and records all calls ✓API and MCP calls during the conversation ✓POPIA compliant end to end

Transcriber to LLM to text-to-speech call flow

DEPLOYMENT 02 · VOICE AI FOR WEB

Talking websites.

The same agents, deployed in the browser. Visitors talk to your support agent instead of typing at it, ask a shopping assistant to find the right product, or book tickets by voice, and the agent can make API and MCP calls mid-conversation to search, reserve and confirm.

✓Talking support agents, speak instead of typing ✓Talking shopping assistants on ecommerce sites ✓Talking booking agents on ticket and bookings sites ✓Runs in the browser, no phone call, no install ✓API and MCP calls during the conversation ✓Shares the same brain as your telephone agent

More about voice AI.

QUESTIONS WE GET

Will callers know they are talking to a machine?

Most do not until you tell them. Response latency under 900 milliseconds, natural prosody and barge-in support remove the tells people listen for.

Can it work with our existing phone system?

Yes. The agents sit on our telephony platform, so they can answer numbers you already advertise, sit behind your PBX, or take web calls in the browser.

What happens when the agent cannot help?

It hands over to a person with the full conversation, caller details and reason for escalation, so the human starts informed rather than from scratch.

How is it priced?

Per agent and per minute, shaped around the volume and the work the agent does. Bring us the use case and we will quote it honestly.

Hear it for yourself.

NEXT STEP

Book a live demo and speak to one of our agents. It is the fastest way to judge whether the technology is ready for your callers.

Not sure which of these you need? Meet with us and we will work through the requirement together, we would rather scope it properly than sell you the wrong thing.

Talk to an engineer

We build and host large-scale telecommunication applications, software development, hosting and support are our biggest divisions. We own the whole stack: data centre, ISP, hypervisor and the software that runs on it.

Services Office Telephony Call Centre Telephony Programmable Telephony Voice AI Agents Data Centre & Hosting Software Development Wholesale & Resellers Consulting

Contact sales@bizvoip.co.za support@bizvoip.co.za accounts@bizvoip.co.za +27 87 654 3210 Cape Town, South Africa

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Or email sales@bizvoip.co.za · +27 87 654 3210 (M–F 8am–5pm)

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