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Legal

Protection of Personal Information (POPIA)

We respect every person's right to privacy and aim to comply with the requirements of the POPI Act, which regulates the manner in which we collect, process, store, share and destroy any personal information you provide to us.

Last updated · July 2026
On this page 01 · Collection 02 · Processing & sharing 03 · Website cookies 04 · Security measures 05 · Your rights 06 · Questions & complaints
01 · Collection

Collection of personal information

We collect personal information in order to communicate with you telephonically, via our website or by email, so that we may:

Respond to any query or comment received from you.
Inform you of new offers.
Process, validate and verify information and requests for the supply of information and/or services.
Use it for the purposes for which you specifically provided the information.
Generally improve your experience on our website.
02 · Processing

Processing and sharing of information

We will only share your personal information:

In order to comply with applicable law or with a legal process served on our company.
In order to protect and defend the rights or property of our company.

The personal information processed by us is not routed, transferred or sold to any third party. It is for internal use only.

03 · Cookies

Website cookies

This website uses Google Analytics, which requires the use of cookies.
Having an account and logging in to this website also requires cookies.
04 · Security

Security measures

We will:

Treat your personal information as strictly confidential.
Take appropriate technical and organisational measures to keep your personal information secure and protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access.
Promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information.
Provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable request.
Not retain your personal information longer than the period for which it was originally required, unless we are required by law to do so, or you consent to us retaining it for a longer period.

Although we take the aforementioned precautions in protecting your personal information, we shall not be liable for any loss or damage, howsoever arising, suffered as a result of the disclosure of such information if outside our reasonable control.

05 · Your rights

Your rights

You have the right at any time to:

rectify Rectify the personal information collected by us. Contact us →
object Object to the processing of personal information (subject to legislation). Contact us →
return / destroy Request the return or destruction of personal information (subject to legislation). Contact us →
complain Lodge a complaint with the company. Contact us →
06 · Contact

Questions and complaints

To exercise any of these rights, or for any question about how we handle personal information, contact us:

Call +27 87 654 3210 · M–F 8am–5pm
Location Cape Town, South Africa
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Send us the details and our team will action your request under POPIA. The subject line above is included automatically so we know exactly where you reached us from.

Send request Or email support@bizvoip.co.za · +27 87 654 3210 (M–F 8am–5pm)
BizVoip

We build and host large-scale telecommunication applications — software development, hosting and support are our biggest divisions. We own the whole stack: data centre, ISP, hypervisor and the software that runs on it.

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© 2026 Bizvoip (Pty) Ltd. All rights reserved. Reg 2020/637692/07 · Cape Town, South Africa