Cloud Call Centre & PBX

in

ONE

One holistic Cloud Platform for all your Call Centre & Office Telephony needs. Connect from anywhere using any device. Simple, easy.

Any Device Anywhere

Global omni-device support for all modern devices

w

Omni-Channel

Call, Email or SMS clients automatically, based on outcomes

Instant Credit Card Topups

Credit is loaded automatically, no humans involved

Month To Month

No contracts and no hidden fees, leave or port when you want

Always ON Cloud Technology

Features all the benefits of Cloud Technology

Local Is Lekker

Built and hosted in South Africa, by South Africans 

Please complete the below form

Which services are you interested in?

ONE Cloud

Home • Office • Call Centre • Remote

Bizvoip has partnered with Buzzbox to provide its clients and resellers with the best of all telephony services. One holistic platform for the provisioning of Cloud PBX and Cloud Call Centre services.

Telephony That Keeps Up With The Evolution Of Your Business

The platform scales infinitely and efficiently as your requirements grow. Fully featured office telephony with call recording and support for any device anywhere in the world. Quick and easy credit card topups, with low cost recording space.

Cloud Call Centre features include power and predictive dialers, voicemail detection, lead recycling, to name a few. Automate SMS and Email notifications to your clients, based on the outcome of a call. The system can also track funds which makes it perfect for debt collection, and virtually any other business model.

Cloud Telephony

Any Device • Anywhere

Office • Mobile • Home

Bizvoip has partnered with Buzzbox to provide its clients and resellers with the best of both services. One holistic platform for the provisioning of Cloud PBX and Cloud Call Centre services. In addition all Bizvoip AI can be used with Buzzbox, including Numbar.

Telephony That Keeps Up With The Evolution Of Your Business

The cloud scales infinitely and efficiently as your requirements grow. Fully featured office telephony with call recording and support for any device anywhere in the world. Quick and easy credit card topups, with low cost recording space.

Cloud Call Centre features include power and predictive dialers, voicemail detection, lead recycling, to name a few. Automate SMS and Email notifications to your clients, based on the outcome of a call. The system is also geared for debt collection, and virtually any other business model, inbound or outbound.

The project is also under active development, so much more to come with a focus on intelligence. 

ONE

Easily Add Call Centre functionality to your Cloud PBX with a few clicks.

Easily Add Call Centre functionality to your Cloud PBX with a few clicks.

Agent Creation, Management & Prioritisation

  • Agents can connect from anywhere
  • Guided, step-by-step setup
  • Skills based prioritisation
  • Hot-desking for all agents
  • Secure telephone device setup
  • Drag & drop functionality

Easy Campaign Creation & Management

  • Financial value and statistical tracking
  • Ideal for debt collection
  • Scheduling and time based functionality
  • Dynamic & custom agent scripts
  • Outcome based automatic SMS and email sending
  • Automated Outcome based data recycling
  • Calendar based callback functionality

 

 

Easy Campaign Creation & Management

  • Financial value and statistical tracking
  • Ideal for debt collection
  • Scheduling and time based functionality
  • Dynamic & custom agent scripts
  • Outcome based automatic SMS and email sending
  • Automated Outcome based data recycling
  • Calendar based callback functionality

 

 

Simplified List Uploading With Drag & Drop

  • Smart data upload wizard with drag & drop functionality
  • Excel and CSV file support
  • Custom information fields for example outstanding debt amount
  • Automatic lead recycling
  • Improve data usage efficiency

Realtime Reports &  Wallboards

  • Simplified and efficient reports
  • Visual realtime reports improves information uptake by humans
  • Customise and build your own reports
  • Schedule reports in advance
  • Download reports in CSV, PDF or Excel
  • Manage report access permissions
  • Better statistics improves call centre efficiency

Realtime Reports &  Wallboards

  • Simplified and efficient reports
  • Visual realtime reports improves information uptake by humans
  • Customise and build your own reports
  • Schedule reports in advance
  • Download reports in CSV, PDF or Excel
  • Manage report access permissions
  • Better statistics improves call centre efficiency

Lead Status Management & Recycling

  • Create and manage custom stausses
  • Automatically send emails or SMSs based on outcomes
  • Outcome-based automatic recycling of data
  • Automatically remove poor data from your contact lists

Outcome-based Automated SMS & Email

Automatically SMS or Email customers based on the outcome of their calls, inbound or outbound. Such notifications can contain various messages for example PTP or outstanding amounts from a debt collection perspective, or a service or sales related message for other industires.

*SMS services carry an additional charge

Outcome-based Automated SMS & Email

Automatically SMS or Email customers based on the outcome of their calls, inbound or outbound. Such notifications can contain various messages for example PTP or outstanding amounts from a debt collection perspective, or a service or sales related message for other industires.

*SMS services carry an additional charge

Monthly Service Fees

Cloud PBX

R79

User / Monthly | Excludes VAT
Excludes Call Recording & Minutes

Free Features

  • Extension management
  • DID assignment (additional charge)
  • Voice Menus
  • Queues & Departments
  • Scheduling
  • Voicemail
  • Call Recording (additional charge)
  • Credit Card Payments
  • Instant Automated Topups
  • Billing Reporting
  • Advanced User Reporting
  • Realtime Monitor
  • Call Blocking
  • Conference Rooms
  • Add Call Centre functionality with a few clicks
  • Access from anywhere
  • Use any device
  • Includes Mobile App

Cloud Call Centre

R279

Agent / Monthly | Excludes VAT
Excludes Call Recording, SMS & Minutes

Free Features

  • All Cloud PBX features included
  • Simplified Drag & Drop Tools
  • Agent Management & Grouping
  • User Permission Management
  • Skills-based Routing
  • Campaign Management
  • Debt Collection Functionality
  • Outcome-based Auto SMS & Email
  • Predictive and Power Dialers
  • Voicemail Detection
  • Drag & Drop Data Imports (Excel & CSV support)
  • Automatic Lead Recycling
  • Realtime Wallboards
  • Access from anywhere
  • Use any device
  • Includes Mobile App
  • Call Recording & DIDs carry an additional charge

Call Recording

R10 per 1GB / Month
Roughly 5000 Minutes

DID Number

R18 / DID / Month
Includes Ported Numbers

Call Rates

R0.59 / Minute To Mobiles
Billed Per Second

All costs are exclusive of VAT.

Volume-based discount applies for more than 20 users. Applies to monthly service fees and calling rates.

ONE Cloud Is Geared For Resellers

Reselling cloud telephony software as a service (SaS) has never been easier. Bizvoip provides resellers with a single solution capable of supporting any type of client, regardless if they are an office or call centre setup, or a combination of the 2.

Build & Forget Has A New Meaning

Bizvoip takes care of the tech which allows the reseller to focus on sales. Bizvoip now also takes care of the topups, by means of credit card topup facilities. It cant get much easier than this. 

Resellers Click Here

What our clients say

"Bizvoip offers what is rare to find these days, the best customer service I have ever received. Professional staff that are always helpful and available. Their technology is extremely fast, reliable, and scalable. We have been growing together over the past 2 years and hopefully many more."

Ricky Silberman

Head of Data, 3Way Marketing

“I strongly believe in giving praise when it is due and therefore I would like to extend my gratitude to you and your team for your impeccable services and assistance during this past telecoms crisis. I have not come across another group with so much experience and knowledge in IP telecoms coupled with the tenacity to get our systems up and running in such a short time frame.”

Daniel Avinir

Technical Director, Solid Systems

"VAT IT has been using BizVoip’s Cloud and Onsite PBX service for over 2 years now and they have proved to be excellent in all respects. The entire process of replacing our previous telephone system was well thought out and professionally managed. Their technical expertise, excellent highly-available support, honesty and friendliness are a breath of fresh air.”

Francois Hildebrand

Infrastructure Lead, VAT IT

"We have been using the services of Bizvoip for many years now and have always been completely satisfied with their performance. Their support, maintenance and services are exceptional. They are reasonably priced and always go the extra mile for us. It is with much enthusiasm that we recommend the services of Bizvoip.”

Attie Barnard

CEO, JNZ Group

"We’ve work with BizVoIP over that last couple of months. Frans and his team offers great client service in a timely fashion. They build personal relationships through a genuine interest in assisting with the optimisation of our telecommunication processes.

Werner Koegelenberg

IT & Systems Manager, OUTA

Privacy Preference Center