Enabling remote call centre agents

Vicidial has become a staple within the call center sector, being one of the most reliable and customisable call centre platforms in the game, not to mention its affordability. Bizvoip has been breathing, eating and sleeping Vicidial for years, and with full...

ICASA 1 Cent Rate Drop Executed: 1 October 2020

Bizvoip is pleased to announce, as per ICASA’s ruling a few years ago already, a 1 cent rate drop to all South African destinations as from 00h this morning (1 October 2020). Some telcos like Cell C and Telkom Mobile received a higher 3 cent rate drop. All rate...

Evolution of the PBX vendor

One of the major discussions presently is that of software replacing humans. Do not be alarmed, it’s been happening for decades already.  In PBX technology, there was the “nommer asseblief” system initially. The system required a human to physically...

Bizvoip slams major telco for bullying tactics and stupidity.

I was hoping to write about something more positive next, but then “the major telco” came along this week and made life difficult for us with unfounded accusations and outright bullying tactics. This is a followup from an older post I made about grey...

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